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Author Topic: You charged over $100k per person and now you're back pedaling??  (Read 686 times)

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Offline theking

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Ticketmaster quietly clarifies COVID-19 refund policy, sparks outrage

Ticketmaster has updated the wording of its refund policy for postponed events, and customers are not happy.

With large gatherings across the nation either canceled or postponed due to the spread of coronavirus, many ticket-holders are seeking refunds for concerts, sports and other events.

According to an image captured by the The New York Times, a page on Ticketmaster's website used to say refunds "are available if your event is postponed, rescheduled or canceled." Now, the page has been edited to say refunds "are available if your event is canceled."

Ticketmaster's Purchase Policy states that "the Event Provider may set refund limitations" in the case of rescheduled events, but, without an automatic refund policy for postponements, many customers may be out-of-luck.



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