...understandi ng and mindful of the current circumstances folks:
Angry Customers, More Work and Longer Hours Strain Pharmacists
Pharmacists and technicians, who have played a critical role in administering Covid-19 tests and vaccines, say they are burned out nearly two years into the pandemic.
...Emily Sis-Sosa, a 26-year-old in Kernersville, N.C., said she could no longer work as a technician at a large retail chain after her workload swelled and some customers grew angrier during the pandemic. If prescriptions were delayed, some would throw empty prescription bottles or insurance cards at her.
“I had never experienced rage like that from people that I knew for six years,” she said.