I swear some people don't understand what the word policy means. I'm like trying to tell this lady that there's a 24 hr cancellation policy that Expedia.com has and she wouldn't accept it. She's like "well, you have you fuc|<'n do something about it because i only stayed 1 night." and i'm like "ma`am, i'm telling you to contact Expedia.com for a refund. they charged your credit card, not us." and she stepped back yelling "i'm never fuc|<in' staying with you guys and never going to reccommend your place" and i'm like "okay, well, i'm sorry you feel that way. have a nice day" and she burnt rubber. ahaha!!
stupid ass white lady.