Haven’t ate at this one but its other restaurant at Little Saigon is the same. It’s posted and was %16 this previous Mother’s Day. Most pho places shouldn’t be expecting tips as there isn’t much service. You expecting tips, waitresses need to be on their toes. Most of the times, you wave them over and they’ll give a face. Three times recently they forgot an order at different pho places. Slacking off big time. Two restored the missing items but third one, I tried to wave a waitress over and she told me to hold on but never returned. After we shared and finished my order, I walked up to cashier and she proceeded to charge me for the missing meal, I pointed out that we never received it. She was very apologetic but that places lost me as a customer.