Parents are not informed? They don’t know where to go next?
Here:
How to File a Discrimination Complaint with the Office for Civil Rights (Rev. May 1999)
U.S. Department of Education
Office for Civil Rights: Ensuring Equal Access To Quality Education
Responsibiliti es of the Office for Civil Rights
The Office for Civil Rights (OCR), in the U.S. Department of Education, is a law enforcement agency. It is charged with enforcing the federal civil rights laws that prohibit discrimination on the basis of race, color, national origin, sex, disability, and age in programs and activities that receive federal financial assistance. These laws are as follows:
Title VI of the Civil Rights Act of 1964 (prohibiting race, color, and national origin discrimination)
Title IX of the Education Amendments of 1972 (prohibiting sex discrimination)
Section 504 of the Rehabilitation Act of 1973 (prohibiting disability discrimination)
Age Discrimination Act of 1975 (prohibiting age discrimination)
Title II of the Americans with Disabilities Act of 1990 (prohibiting disability discrimination by public entities, including public school districts, public colleges and universities, public vocational schools, and public libraries, whether or not they receive Federal financial assistance)
The civil rights laws represent a national commitment to end discrimination in educational programs. The laws also work toward promoting the Department's mission -- ensuring equal access to education and promoting educational excellence throughout the nation. Most of OCR's activities take place in OCR enforcement offices around the country. In Washington, D.C., the Office of the Assistant Secretary for Civil Rights provides overall leadership and coordination.